To avoid service interruptions, please purchase your extensions at least 1 week prior to your expiration date. It may take up to 3 business days for the extension to reflect onto your account. Prices are listed on the Extend Course page for your class or product. To purchase additional prep time, click on the Extend Course button in your course details. You can view the expiration date of your online resources by logging into your account management page at and clicking See Details underneath your course name. You can choose to activate an extension through your account anytime within 60 days after your initial course expiration date. We recommend extending your resources if your test date is just a few days or weeks away and you’re looking to get just a little bit more studying done between now and test day. Click the tracking number to visit the UPS tracking page where you’ll find your shipping status and estimated delivery dateĪt Kaplan, we know that study plans can change, and we’re here to help you succeed however we can.You will see your current shipping status and tracking number.You can track your shipment from your Account Management Page. If your books need to be shipped to a military PO Box, please contact us via chat, create a student support case, or give us a call.Orders submitted with PO Box, Box, P.O., etc.Army Post Office (APO) and military base addresses are shipped via USPS.Most standard shipments are delivered via UPS Ground.How and where will my books be delivered? International: $85 shipped within 7 - 10 business days.Canada: $50 shipped within 7 - 10 business days.Express: $50 shipped within 2 - 3 business days.Standard: $25 shipped within 5 - 7 business days.Express orders processed before 2:45 PM ET will be shipped that same day.Standard orders processed by 12:45 PM ET will be shipped the next business day.
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You’ll receive an email with tracking information typically within 1 business day after your full payment (or your first installment billing payment) is processed. For your own security, we are unable to verify your payment details over chat or email. If you need to make any changes to your installment billing schedule, or would like to enroll in installment billing, you may do so by calling us. Installment billing payments are pre-scheduled and will be withdrawn automatically. We can also schedule your payments so you don’t have to worry about your balance due. It takes about 24 - 48 hours for one payment to process. If you pay online, you’ll need to set up one payment at a time and wait for each payment to process before you can set up the next one. Yes, and we accept checks through the mail. Once you hit confirm, allow 24 - 48 hours for your payment to be processed.Enter the amount you want to pay then select the credit card you want to use (new or saved).Click on See Details under your course name.Follow these steps if you’d like to make a payment:
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